There have been several websites springing up lately offering the latest hearing technology for incredibly low rates. This has caused some concern among Audiologists, not because of the low rates, but because most of these are counterfeit devices, also known on the streets as “knock-offs.” Hearing aids are medical devices and each legal device is given a serial number that is now being documented by the FDA. Counterfeits obviously will have false serial numbers which will not be legally recognized by the manufacturers and backed properly with valid warranties. So, if you purchase one of these counterfeit devices (and trust us, it will break down), you will not be able to get it repaired.
When you purchase a hearing device from a certified Audiologist, you are not only paying for the device, but the customized programming (according to your diagnostic test), warranties (for repairs, loss and damage), service and ongoing professional support.
It’s unfortunate that there are unscrupulous people out there, but we are staying vigilant in order to keep our community safe and informed. If you have any questions or concerns about this situation, please feel free to call us. We are here to provide you with the proper information and the best in hearing technology.